Warranty conditions

 

 

Macerator

Warranty conditions

This device is guaranteed for 2 years from the date of purchase and this warranty is in addition to any rights and remedies that the purchaser may have under the New Zealand Consumer Law and other laws.

Our goods come with guarantees that cannot be excluded under the New Zealand Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Installation must be in strict compliance with manufacturers installation manual in the product box

This warranty does not cover the following which remain at the risk, cost and responsibility of the owner:-

*Costs of travel and transport or insurance of the device

*Device installed outside 50km radius from an accredited Saniflo Agents Office

*All costs necessary to safely access and replace the installed device including costs of additional plant equipment, materials. handling and/or safety equipment

This warranty is not transferable

*This warranty shall not apply when the product is sold or installed outside New Zealand

NB:

• Do not dispose of any foreign bodies or products such as solvents, paints, caustic soda, acids, citrus oil products or other chemicals in sanitary fixtures connected to this device

• Do not dispose of foreign objects, feminine hygiene products, wet wipes or paper hand towels in the system    

If a device is defective and covered under our warranty, Saniflo will repair or replace the defective device within a reasonable time depending on the nature of the defect. 

To make a warranty claim, you must cease using the goods as soon as the defect arises and make a claim under this warranty in writing by filling in the AFTER SALES SERVICE REQUEST and submitting it. As part of this process You will be asked to include a description of the fault, a description of the product and proof of purchase. 

 

 

Greywater pump

Warranty conditions

This device is guaranteed for 2 years from the date of purchase and this warranty is in addition to any rights and remedies that the purchaser may have under the New Zealand Consumer Law and other laws.

Our goods come with guarantees that cannot be excluded under the New Zealand Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Installation must be in strict compliance with manufacturers installation manual in the product box

This warranty does not cover the following which remain at the risk, cost and responsibility of the owner:-

*Costs of travel and transport or insurance of the device

*Device installed outside 50km radius from an accredited Saniflo Agents Office

*All costs necessary to safely access and replace the installed device including costs of additional plant equipment, materials. handling and/or safety equipment

This warranty is not transferable

*This warranty shall not apply when the product is sold or installed outside New Zealand

NB:

- Do not dispose of any foreign bodies or products such as solvents, paints, caustic soda, acids, citrus oil products or other chemicals in sanitary fixtures connected to this device

- The pump is not intended for the disposal of hair, adequate filtration must be installed for hair wash basins upstream of the pump in the form of a dedicated hair trap

- Excessive grease build-up due to lack of servicing may void the warranty 

If a device is defective and covered under our warranty, Saniflo will repair or replace the defective device within a reasonable time depending on the nature of the defect. 

To make a warranty claim, you must cease using the goods as soon as the defect arises and make a claim under this warranty in writing by filling in the AFTER SALES SERVICE REQUEST and submitting it. As part of this process You will be asked to include a description of the fault, a description of the product and proof of purchase. 

 

 

Lifting station

Warranty conditions

This device is guaranteed for 2 years from the date of purchase and this warranty is in addition to any rights and remedies that the purchaser may have under the New Zealand Consumer Law and other laws.

Our goods come with guarantees that cannot be excluded under the New Zealand Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Installation must be in strict compliance with manufacturers installation manual in the product box

This warranty does not cover the following which remain at the risk, cost and responsibility of the owner:-

*Costs of travel and transport or insurance of the device

*Device installed outside 50km radius from an accredited Saniflo Agents Office

*All costs necessary to safely access and replace the installed device including costs of additional plant equipment, materials. handling and/or safety equipment

This warranty is not transferable

*This warranty shall not apply when the product is sold or installed outside New Zealand

NB:

- Do not dispose of any foreign bodies or products such as solvents, paints, caustic soda, acids, citrus oil products or other chemicals in sanitary fixtures connected to this device

- Do not dispose of foreign objects, feminine hygiene products, wet wipes or paper hand towels in the system

- The pump is not intended for the disposal of hair, adequate filtration must be installed for hair washbasins upstream of the pump in the form of a dedicated hair trap

- Excessive grease build-up due to lack of servicing may void the warranty

If a device is defective and covered under our warranty, Saniflo will repair or replace the defective device within a reasonable time depending on the nature of the defect. 

To make a warranty claim, you must cease using the goods as soon as the defect arises and make a claim under this warranty in writing by filling in the AFTER SALES SERVICE REQUEST and submitting it. As part of this process You will be asked to include a description of the fault, a description of the product and proof of purchase.