Q What is the warranty period ?
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Saniflo offers a 2-year warranty.  The warranty starts from the date of purchase.

Q Where can I obtain parts if needed ?
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Parts can be ordered directly from Saniflo.  The number to call is  1300 554 779

Q Can the warranty be voided ?
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The warranty is voided when any foreign objects are found in the macerating unit. 

Inapropriate instalation and misuse will void the warranty.

By misuse we mean : Pouring automobile anti-freeze, solvent paintings, acids, alkaloids, plastic bags, metal, plastic material, wood or anything that could halt, damage or corrode the unit.

The motor is filled with oil and sealed for life at our factory; draining the oil out of the motor voids the warranty as well.

Q Does Saniflo have service agents ?
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By calling 1300 554 779, Saniflo will direct you to a service agent in your locality.

Q Does Saniflo products have the "Watermark" certification ?
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All Saniflo products do hold the "Watermark" certification.